In the event of an emergency, Infiniti of Norwood will always assist you immediately, no appointment necessary. We will also provide you with substitute transportation if needed. So if you’re having an issue with your vehicle that needs immediate attention, and it is during our normal business hours, please come right in, we’re happy to help in any way possible.
If you have an emergency when the service department is closed, following are some contacts that may be of assistance:
24-Hour Infiniti Roadside Assistance
Infiniti offers free 24-Hour Roadside Assistance for the duration of your 4 year/60,000 miles (whichever occurs first) manufacturer’s warranty. In the case of an emergency, have your Vehicle Identification Number (VIN) handy and call 800-662-6200.
If you are out of warranty and need the number for a towing company, we recommend A&W Towing at 781-769-3313, but you can also look in the phone book or online for towing companies near you.
If you are out of warranty and are a AAA member, the roadside assistance number is 1-800-222-4357.
If you have been in a car accident and may be hurt dial 911 immediately.